Magical Almaty Getaway

Child Policy:

1. Age Definition:

Children aged 6 years and above are considered adults.

The cost and ticket issued for various attractions with regards to any children travelling are based on the age provided at the time of creating the package quote. If the service provider decides to charge extra cost based on the height of the children or wrong information as per Passport, then the cost has to be borne by the customer on site.

Infants under 2 years may join free of charge unless otherwise stated.

2. Supervision

All children must be accompanied and supervised by a responsible adult at all times.

Parents or guardians are fully responsible for the safety and behavior of their children.

3. Safety

Safety rules must be followed during tours and activities.

Child safety seats or special equipment may be required for certain activities (if applicable).

Some tours may have age or height restrictions for safety reasons.

4. Pricing

Child rates may apply where mentioned.

Discounted prices (if available) are clearly stated on each tour page.

Azerbaijan:  

Child age 0-6 FOC without bed   

Georgia:

Child age 0-6 FOC without bed

Singapore:  

Child 0 – 4 : 50 % of Adult rate

Malaysia:

Child 0 – 2 FOC, 2 years and above 50 % of adult rate

Sri Lanka:

Child 0 – 2 FOC, 2 years and above 50 % of adult rate

Maldives:

No special rates for child, child below 2 years can share the bed with parents

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Advance payment must be made online as per the details provided on our website.

1. Rates & Availability
2. 
   

• All rates and availability are subject to change without prior notice.
• We do not hold any provisional reservations for hotel rooms, tours or any other services.
• Final availability can only be confirmed at the time of booking request and written confirmation and payments.

1. Special Events & Peak Season
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• Quoted or displayed rates are not valid during Christmas, New Year, public holidays, special events, peak travel seasons, or blackout dates.
• Additional surcharges may apply during such periods and will be advised at the time of confirmation.

1. Pricing Basis
2. 
   

• All rates are quoted per person, based on double occupancy (twin-sharing basis) unless otherwise specified.
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1. Cancellation Policy
2. 
   

• All bookings are strictly non-refundable. In the event of cancellation, a 100% cancellation charge will apply, and no refund will be issued.5. Peak Season Confirmation & Travel Disruptions
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     5. Late Payments

• We reserve the right to cancel the booking and refund the amount received if payment is delayed and the quoted rates or availability are no longer valid at the time of receipt.
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     6. Reconfirmation of Rates

• Clients are advised to reconfirm all rates and inclusions at the time of final confirmation, as pricing is subject to change until booking is secured.

Disclaimer

We reserve the right to amend, modify, or update these Terms and the content of our Services at any time without prior notice. It is the client’s responsibility to review these Terms periodically. Continued use of our Services following any updates constitutes acceptance of the revised Terms.

G E L Travel & Tourism LLC shall not be held responsible or liable for non-compliance with any government-imposed travel requirements, including but not limited to COVID-19 regulations, PCR testing, quarantine mandates, vaccination requirements, or entry restrictions at departure or arrival destinations.

All applicable cancellation policies and charges will remain in effect and will be applied as per the booking terms.